One problem, many calls
Ten calls can be one problem.
Robonote puts them together, so one crew goes once.
One crew, one visit- Calls about the same problem, grouped
- The street and area of every issue
- Residents who keep calling back
🕳️Pothole calls today
📍Pothole · Elm St 40
📞 10 calls🧑 10 residents🚧 1 crew sent
Weekly report
Everything on one page.
What to fix first, in five minutes a week.
Ready every Monday- The top issues of the week
- What got worse, and what got better
- What to fix first
Weekly report for the mayorOct 18 – 24
Calls3,683 calls ↓ 6% vs last week
Top issueGarbage pickup26% of calls
Called again41 residents, same problem ↑ 12%
Rising fastFallen trees, almost 3x more calls, mostly in the north
Emergencies3 calls: gas smell, car crash, fallen power line
Fix firstMain St sidewalk and streetlights
Integrations
Works with the tools you already use.
Connect your phone system and your CRM.
VoIP
CRM
Questions
Common questions
Does it work with our call center?
Yes. Robonote connects to your phone system, or works from recordings.
Who gets the weekly report?
Anyone you choose, like the mayor or department heads.
Can it flag emergencies?
Yes. Life-threatening calls are flagged right away.
Does it work in our language?
Yes, in 75+ languages.